The system’s development is overseen by a senior manager responsible for quality management.
These systems and procedures are ISO9001 compliant.
Our workflow is charted and processes standardised allowing for continual improvement.
We encourage client feedback as part of our standard operating procedures and have responses to address all
comments.
This is collated into a monthly report, which charts the company’s progress and helps plan its development.
Our safety and environmental procedures are consistent with office environments functioning at optimum levels.
Insurances - We are fully insured.
- • $20m public liability
• $10m professional indemnity
• Workcover
Risk Management Approach
Safety and design is critical in what we do and we are constantly upgrading our compliance.
Our risk management approach is consistent with the ISO_9001 series. It includes built-in redundancies where drawings are reviewed by third-party senior draftsmen and designs certified by an RPEQ-recognised engineer.
Our activities are governed under various regulations
and we are compliant with each including:
• Workplace Health and Safety Act
• Australian Standards
• National Construction Code
• Scaffolding Code of Practice
• Professional Engineer Act
• Engineers Australia Code of Ethics
Our engineers complete technical requirements to maintain certified status in their specialties. That includes more than 250 hours a year professional development in civil and structural engineering for the business principal.
We are developing a process for senior managers to pass on knowledge throughout the organisation.
Our professional staff are undertaking post-graduate studies and our technical staff continually undertake allied TAFE and other courses and are required to share the knowledge.
This is to maintain currency with industry-specific requirements and regulatory obligations.
